Life is full of negotiation. We negotiate with potential employers, coworkers, roommates, landlords, parents, bosses, merchants, spouses, and service providers. We negotiate to determine what price we will pay, the amount of our salary and compensation, what movie to watch, and who will clean the kitchen. Negotiation is the art and science of securing agreements between two or more interdependent parties who are seeking to maximize their outcomes. Although negotiations are a ubiquitous part of our everyday lives, most of us know little about the strategy and psychology of effective negotiations.
This course is designed to address a broad spectrum of negotiation problems that managers and professionals are likely to confront. A basic premise of this course is that while managers and professionals need analytical skills to develop optimal solutions to problems, they must also possess an array of negotiation skills to maximize the odds that these solutions will be accepted and implemented. Successful completion of this course will enable you to recognize, analyze, and implement essential concepts and strategies in negotiations, and to avoid common decision-making biases that can impair negotiation.